jasmoo.blogg.se - Salesforce acquisition of slack

Slack’s new AI-ready platform: With the newly released Slack platform, customers will be able to build no-code workflows that embed AI actions with simple prompts at each step, making it easy for anyone to deploy AI automation.For example, AI-powered conversation summaries and writing assistance will be available directly in Slack, all with just a click. New native AI built into Slack: Slack will bring AI natively into the user experience to help customers work smarter, learn faster, and communicate better.And, it will work with Einstein GPT to unlock the power of CRM and conversational data to make every organization more productive. Slack GPT will deliver the ability to use generative AI app integrations, different language models, and the power to tap into secure customer data insights from the Customer 360 and Data Cloud. New York - Today at World Tour NYC, Salesforce, the global leader in CRM, announced Slack GPT, a new conversational AI experience natively integrated into Slack that will transform how work gets done.

New Einstein GPT app for Slack will help customers tap into employee knowledge and trusted customer data with generative AI that supercharges productivity.

Newly launched next-generation Slack platform is AI-ready with apps deployed and thousands more in development.

Slack is building AI natively into its user experience.

Slack GPT furthers Salesforce’s efforts to develop trusted generative AI for business.

Senior Salesforce staff were skeptical that they could increase sales by bundling and integrating Slack with its other products-a core rationale for the acquisition. Before the deal was even consummated, Benioff went out of his way to distance himself from Slack in public and private conversations, repeatedly telling colleagues and outside observers that Bret Taylor, who was then president and chief operating officer at Salesforce, was the deal’s architect.

Mutual distrust between Benioff and Slack CEO Stewart Butterfield became a distraction, according to more than a half-dozen current and former employees with direct knowledge of the situation. Two years ago, Salesforce co-founder and CEO Marc Benioff gushed about his software company’s $28 billion purchase of messaging app Slack, describing it as a “match made in heaven.” It was also the most expensive subscription software acquisition of all time, with Salesforce paying around 26 times Slack’s forward revenue-a price tag that carried high expectations.īut problems emerged from the start.